Over the course of your practice, you have, no doubt, accumulated a large number of business and client contacts. Consider the following strategies to let everyone know about your office closure:
- Add a brief retirement announcement to your voice mail, e-mail, waiting room board or website and post an announcement in the local community paper.
- Inform your current clients quickly and discuss their needs and preferences for continued care; offer at least two referral options.
- Give new clients the option to see you until your practice closes or provide referrals.
- Inform referral sources and offer suggestions on other practitioners who provide similar services to yours.
- Inform previous clients and explain how to get files transferred or accessed in the future.
- Cancel business services in time to avoid penalties, e.g. office phone or business insurance.
Request a meeting with your professional liability insurance provider to discuss maintenance of protection after office closure.
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